Central Oregon Bio Solutions

Unattended Death

How to move forward….

An Unattended Death is a situation where an individual passes away without friends or family being aware of it and the process of the body decomposing has begun. Depending on the time frame and the environmental conditions, an unattended death is a unique situation that requires a professional to clean, disinfect and to deodorize the environment. Central Oregon Bio Solutions is fully equipped to come into these situations and return the residence to it’s condition prior to the unattended death.

Initially, a family member left to deal with these unfortunate situations may wonder “if the home will ever be inhabitable again?” Central Oregon Bio Solutions has the ability to properly re-mediate and deodorize the home. When the initial phone call is placed to Eric Schaffner, the co-owner of Central Oregon Bio Solutions, he will ask a few simple questions to determine the size/scope of the work and give you an Estimated Time of Arrival (typically within an hour in the Central Oregon region if urgent and 45 minutes + drive time outside of Central Oregon.)  Eric and Jeff Cole (co-owner) will arrive in a non-advertised vehicle on location to assess the scene, give an estimate on the length of time that will be needed and will communicate the steps that will be involved in the remediation.

The question of who is going to pay for the cleanup is obviously important when handling the cleanup after an unattended death.  If an unattended death occurs inside of an insured structure it will considered by Insurance Companies as “damage to the property” and in most cases would be covered by the policy of the homeowner.  Eric will work with every situation whether it be with a homeowner, long-term renter, short-term renter, property management company, apartment community, care facility or business environment to determine the best way forward.  If insurance is involved, a claim # will be established and Eric will handle all interaction with the Insurance Company until the work is completed and the claim is closed. The homeowners deductible of up to $1000.00 will be waived by Central Oregon Bio Solutions and so in most cases there will be $0 out-of-pocket expense.  If there is not an Insurance Policy that will cover the remediation, Eric will work with every situation on a case-by -case basis to find a reasonable solution for all involved.

How long a job will take depends on several different factors, but Eric and Jeff will always respond promptly to any call (once the scene has been released by law enforcement) day or night.  We realize the sensitive nature of each and every situation, particularly when the death of a family member or loved one occurs. Central Oregon Bio Solutions will always respond 24 hours a day, 365 days a year when necessary or schedule a convenient time for those involved. The remediation of an Unattended Death will likely take a few days to complete depending on circumstances, with most of that time being devoted to deodorization techniques. Eric and Jeff will personally be doing the cleanup and will always guarantee the work to the complete satisfaction of those involved.

Central Oregon Bio Solutions will always handle our part of your tragedy with professionalism, discretion, compassion and care.