Processing through the wide range of emotions when dealing with a suicide death of a friend, family member or co-worker will likely be one of the most challenging experiences an individual would ever have to go through. That process cannot truly begin until the scene is properly cleaned and decontaminated. When the initial phone call is placed to Eric Schaffner, co-owner of Central Oregon Bio Solutions, he will ask a few simple questions to determine the size/scope of the work and give you an Estimated Time of Arrival (typically within an hour in the Central Oregon region and 45 minutes + drive time outside of Central Oregon.) Eric and Jeff Cole (co-owner) will arrive in a non-advertised vehicle on location to assess the scene, give an estimate on the length of time that will be needed and will communicate the steps that will be involved in the remediation.
The question of who is going to pay for the cleanup is obviously important when handling the cleanup after a suicide. If a suicide occurs inside of an insured structure, it will considered by Insurance Companies as “damage to the property,” and in most cases would be covered by the policy of the homeowner. Eric will work with every situation, whether it be with a homeowner, long-term renter, short-term renter, property management company, apartment community, care facility or business environment to determine the best way forward. If insurance is involved, a claim # will be established and Eric will handle all interaction with the Insurance Company until the work is completed and the claim is closed. The homeowners deductible of up to $1000.00 will be waived by Central Oregon Bio Solutions and so in most cases there will be $0 out-of-pocket expense. If there is not a policy that will cover the work, Eric handle every situation on a case-by-case basis to find a reasonable solution for all involved.
How long a job will take depends on several different factors, but Eric and Jeff will always respond promptly to any call (once the scene has been released by law enforcement) day or night. We realize the sensitive nature of each and every situation, particularly when a suicide occurs, so Central Oregon Bio Solutions will always respond 24 hours a day, 365 days a year. The remediation can take from a few hours to a couple of days to complete depending on circumstances, but in most cases will be finished within a 4 - 8 hour time frame. Eric and Jeff will personally be doing the cleanup and will always guarantee the work to the complete satisfaction of those involved.
Central Oregon Bio Solutions will always handle our part of your tragedy with professionalism, discretion, compassion and care.